Since the bracelets are handcrafted custom products, we are not obligated to provide return/exchange services. However, we want every customer to have a delightful shopping experience. Therefore, we offer a 30-day (calculated from the date of receipt) unconditional return /exchange service.

Please ensure that the bracelet shows no signs of use and that the tamper-proof tags and jewelry box remain intact. Once we receive your return or exchange, we will promptly process a full refund or replacement of your order. A handling fee of £13 will be charged.

Please note: Due to the complexities of international shipping regulations, any taxes or fees incurred during the return or exchange process will be your responsibility.

Return/Exchanges Address:

SovereignGents
Apt 38, Velocity Tower
10 St Mary’s Gate
Sheffield
S1 4LR
United Kingdom

Please contact us at info@sovereigngents.com, and we will be pleased to help you.