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Yes, our bracelets are 100% handcrafted in the UK. Each bracelet is carefully crafted with materials personally selected by our designers.
We completely understand your concern, so we have prepared a dedicated wrist measurement guide to help you measure your wrist size in the easiest way possible. We also provide a sizing chart for your reference. For details, please click Size Guide & How to Measure to find more.
Typically, your order will arrive within 2-6 business days after shipment. This mainly depends on the destination. However, there may occasionally be delays due to complex customs procedures or other factors (though this rarely happens).
We sincerely apologize. Due to the complexity and restrictions of international regulations, your order may be subject to customs duties and/or other taxes. These charges will not be added to your order, and you will be responsible for paying them.
Due to the natural nature of the gemstones and the 100% handmade craftsmanship of our bracelets, we are not obligated to offer returns or exchanges. However, we highly value your personal experience, and as such, we provide a 30-day unconditional return/exchange service. The bracelet must remain unused, with the original tags and packaging intact. Once the bracelet reaches our factory, we will notify you and charge a £13 handling fee, which will be deducted from your order.
We understand that you’d like to surprise someone special with a gift! At the bottom of our website, you’ll find a “Sizing Guide” page that offers simple measurement methods to help you determine the best fit. If you’re purchasing this bracelet as a gift, we also provide a chart based on height and weight that estimates wrist dimensions, available on the “Sizing Guide” page for easy reference. Should you need any assistance, please feel free to contact us at info@Sovereigngents.com!
Of course! we offer a free luxury gift jewelry box for each bracelet valued over £150 (this does not mean other bracelets lack packaging). if you wish to upgrade your bracelet’s packaging to the luxury gift box, you will need to pay ￡15 for upgrade
We offer a variety of payment options to make your purchase convenient and ensure a completely secure payment environment. Currently, we support VISA, American Express, PayPal, Discover, Diners Club, Apple Pay, Mastercard, Bancontact, Google Pay, iDEAL, Klarna, Maestro, Shop Pay, and UnionPay. Additionally, our express checkout options are designed to simplify your shopping experience.
Our team is here for you from 8 AM-12 PM(GMT）. Feel free to reach out to us at info@sovereigngents.com, and we’ll get back to you as quickly as we can. We’re always happy to assist!